Saving Engineers Time!
A major automotive customer had a tricky problem with sourcing a critical machine spare that was obsolete.
they contacted us and we were able to save them time trawling the internet and their suppliers looking for another one.
We used our many supplier contacts to try and locate one and were able to offer an alternative straight away. Unfortunately this was unsuitable as they were only able to use the exact same part. so we went back to the drawing board and eventually located one in Germany.
Our customer was pleased with our service and down time on the machine was minimised.